employment opportunities

We are currently hiring someone to assist our customer care team in executing inbound and outbound call center activities with the goal of setting appointments for free in-home consultations. This position does include substantial outbound dialing, but we will provide you with the necessary training and information to help you successfully preform your job functions.

Skills Needed

• Positive attitude and eagerness to help our customers
• Ability to multi-task, listen, take notes and relay information as needed.
• Excellent written and verbal communication skills
• Highly organized with interpersonal skills
• Microsoft office, computer, typing and internet skills.
• Technically savvy enough to set up home computer, call center applications and troubleshoot own computer.

Requirements

• High School diploma or equivalent
• 2 years in a call center environment (in office or via work at home)
• 2 years customer service (preferred)
• Own laptop with Microsoft office (Chromebook or Mac are suitable)
• Have a home-office set-up (private working space with minimal interruptions, laptop, monitors, cell phone, home internet, etc.)
• Internet minimum speeds of 20 Mbps up and 30 Mbps down
• Must be able to commute to Indianapolis location two to four times per month at prearranged times.
• Applicant must reside in Indianapolis or surrounding suburbs.
• Must be flexible with shift availability, including some evenings and weekends.

Job Type: Full or Part Time

Pay: $16 per hour with bonus potential ranging from $100 – $500 per month (average annual salary will be $33,000 – $37,000)

COVID-19 considerations:
This is a work at home position, with monthly in person meetings where we practice social distancing.

This is a position servicing Indianapolis  and the surrounding areas.  We are looking for someone with a strong focus on providing excellent customer service, that can excel in face to face customer interactions.  This position will require you to service in home installation appointments, and it is important that you are both handy and able to problem solve any issues that may come up during installation. We will provide full training to ensure you have all of the tools and knowledge necessary to perform your job functions. 

Skills Needed

• Ability to lift 60 pounds
• Ability to pay attention to detail
• Can follow step by step directions
• Can work proficiently with basic tools – tape measure, screwdriver, saw, drill, etc.

Requirements

• Driver’s license
• Clean driving record
• High school diploma or equivalent

Job Type: Full-time

Pay: $16.00 – $18.00 per hour

Zinga’s is rapidly growing and is in need of Account Managers to assist our customers with their projects. This position requires several hours on the phone and an ability to manage phone calls that have been escalated to ensure customer satisfaction. You will also be responsible for keeping customers happy by problem solving any issues that arise. If you think you can provide the excellent customers service we are looking for please send your resume to cctmanagers@zingashome.com.

Skills Needed

• Detail and Task Oriented
• Excellent Problem Solver
• Tech savviness
• Ability to manage multiple sources of incoming information
• Previous customer service experience a plus
• Collections experience a major plus

Requirements

• Work from home with monthly meetings at Indianapolis office
• Monday – Friday availability a must

Job Type: Full Time or Part time

Compensation $15 – $17/hour

Please email resume to cctmanagers@zingashome.com