Careers

Our Call Center Team is hiring 2 new team members! We are looking for those super amazing people you know that have a high work ethic, are attentive to detail, and ready to delight our customers.

Here is a little about the best fit for this position…

• Speaks with a smile
• Loves to help customers
• Attentive to detail (misspellings should be a pet peeve)
• Super human multi-tasker (this team is literally on a phone call, texting and checking the schedule simultaneously every day)
• Welcomes hard work – it’s a busy life in the CCT and the right candidate has to love our fast-paced environment
• Enjoys talking with our customers on the phone, via text and email – every conversation is different, the ability to listen, pivot and think critically is a necessity
• Tech savvy – they will be navigating multiple screens and programs to do their day to day job
• Excessive note-taker (you know those people you borrowed notes from in college)
• Available to be on the phones for the entirety of their shift with a quiet working environment at home
• Open to working evenings or weekends (Evenings are until 6pm and weekends are Saturdays or Sundays 9-6)

Position details

• Main priority is scheduling sales appointments through calls, texts and emails
• Utilizes inbound and outbound calling to achieve the goal of scheduling appointmentsResponsible for routing incoming communications to the correct department
• Full-time or part-time shifts available with either evening or weekend availability
• $15-$17 per hour with bonus potential
• Zinga’s provided computer equipment
• Must have reliable internet and a smart phone that can connect to their internet
• Must be able to be on the phones and do computer work their entire shift
• Must have a quiet working environment in their home (this is a WFH position)
• Excellent attendance is required

This is a position servicing Indianapolis  and the surrounding areas.  We are looking for someone with a strong focus on providing excellent customer service, that can excel in face to face customer interactions.  This position will require you to service in home installation appointments, and it is important that you are both handy and able to problem solve any issues that may come up during installation. We will provide full training to ensure you have all of the tools and knowledge necessary to perform your job functions.

Skills Needed

• Ability to lift 60 pounds
• Ability to pay attention to detail
• Can follow step by step directions
• Can work proficiently with basic tools – tape measure, screwdriver, saw, drill, etc.

Requirements

• Driver’s license
• Clean driving record
• High school diploma or equivalent

Job Type: Full-time

Pay: $16.00 – $18.00 per hour

Zinga’s is rapidly growing and is in need of a full time individual that is ready to wow our customers when setting appointments and after they have purchased. We’re looking for someone that loves speaking with customers on the phone, has the ability to quickly schedule appointments, problem solve when order issues arise and is great at keeping a customer happy. Are you this outstanding customer service person we are looking for?

Here are some details:

• Love talking on the phone and wowing customers
• Work from Home with quarterly meetings at Indianapolis office.
• Attention to Detail track record
• Ability to Multitask with Email, Salesforce, and phone texts.
• Previous experience with a CRM/Salesforce tool a plus.

Zinga’s is rapidly growing and is in need of Account Managers to assist our customers with their projects. This position requires several hours on the phone and an ability to manage phone calls that have been escalated to ensure customer satisfaction. You will also be responsible for keeping customers happy by problem solving any issues that arise. If you think you can provide the excellent customers service we are looking for please send your resume to cctmanagers@zingashome.com.

Skills Needed

• Detail and Task Oriented
• Excellent Problem Solver
• Tech savviness
• Ability to manage multiple sources of incoming information
• Previous customer service experience a plus
• Collections experience a major plus

Requirements

• Work from home with monthly meetings at Indianapolis office
• Monday – Friday availability a must

Job Type: Full Time or Part time

Compensation $15 – $17/hour

Please email resume to cctmanagers@zingashome.com

This is a position servicing the Nashville and surrounding areas.  We are looking for someone with a strong focus on providing excellent customer service, that can excel in face to face customer interactions.  This position will require you to service in home installation appointments, and it is important that you are both handy and able to problem solve any issues that may come up during installation. We will provide full training to ensure you have all of the tools and knowledge necessary to perform your job functions.

Skills Needed

• Ability to lift 60 pounds
• Ability to pay attention to detail
• Can follow step by step directions
• Can work proficiently with basic tools – tape measure, screwdriver, saw, drill, etc.

Requirements

• Driver’s license
• Clean driving record
• High school diploma or equivalent

Job Type: Full-time

Pay: $16.00 – $18.00 per hour